To all of the Synergistic Research naysayers & haters out there, after much defense of Synergistic Research products, and truly enjoying their performance in our audio system, I finally have several of their products that I would not recommend; and that do not work well for us in our system. Their router & switch combination. Both are deceptively attractively priced but after the required cables and antenna, are quite expensive (the router with cables & antenna cost us $6,900; and the switch another $3000). After receiving these, I saw little value in their performance and intended to return them to Scott Walker Audio but Josh Doyle insisted that we give them more time. Well, it's now six months and they add virtually nothing; in fact, the music sounds better with them removed.
The other issue we had with these was that we had frequent dropouts from Roon with them in place. Roon would not respond to our prompts for a desired tune and would require a re-boot of our Antipodes streamer to reconnect. I tried different locations of the Synergistic router and its antenna; tried angling them to other positions, to no avail. These frustrating interruptions to our service occurred every time we had our system playing. Now that we have removed them from our system, the problems are gone. We'd mistakenly thought the problem was with Roon but the problems were obviously due to the Synergistic Research router & switch. BTW, Josh & Scott Walker now refuse to take them back, in any way, even as used items at a reduced price. If they suspect there is a defect with these, they are right down the road from Synergistic Research and can easily have them checked out. But... they say they have too many in stock. Before anyone else gets stung with these items, you've been warned.